Frequently Asked Questions
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Users can transfer money from registered wallet accounts to registered wallet accounts. Moreover, users can transfer money from registered accounts to unregistered phone numbers.
The maximum Transfer amount for per day is 5,000,000/- MMK.
No, Users cannot transfer over the limited amount.
Wrong Transferred money cannot be cancelled.
Transfer Money, Mobile Top up, Buying Data Packages and Monthly Bill Payment Services are available in MTB Pay wallet.
Any Telco such as MPT, ATOM, Ooredoo and Mytel can be top up.
Yes, Users can pay with QR code for transfer money.
There is no service charges for paying with QR Code.
To transfer money, you need the recipient's national identification number and mobile phone number.
Mobile phone, NRC Number, Cash Code (secret withdrawal number) are required to withdraw money.
There are 6 Digit codes.
Cash Code has expired after (2) weeks.
Bill Payment can be paid with MTB Pay. The bill payment services currently available are YESC, MESC and ESE - Nay Pyi Taw, Cannel Plus and 5BB etc…
You will have to wait about 5 minutes to get a new Pin Number.
MTB Pay account Entering PIN number wrongly five times or more, If left unused for a long time, Section Time Out may occur. If Section Time Out occurs due to various reasons, you must log in again with a new OTP.
The locations of MTB Bank branches are currently not available on the MTB Pay app.
MTB Pay's OTP (One Time Password) expires (60) seconds.
You can view transaction history in MTB Pay App. However, only 100 (or more) Transactions made within a month can be viewed.
Log in If you don't use it for 1 week, it will auto logout.